You can shop from any country in the World.
The Jubbas.com browsing languages are: English, Spanish, Catalan, Galician, Basque, Portuguese, French, Italian, German, Polish, Greek, Romanian, Bulgarian, Croatian, Czech, Slovak, Estonian, Latvian, Lithuanian, Dutch, Swedish, Norwegian, Danish, Russian, Korean, Japanese, Chinese, Malay, Vietnamese, Thai and Turkish.
Yes, but if there is any difference between the prices shown on the website and those marked on the label on the clothes, the correct price will be the one shown on the purchase ticket.
Price adjustments will not be done for items with a reduced price.
If an item is out of stock, we will try to restock it as soon as possible. If no stock is available, it will be removed from the website.
Yes, except in the case of products which are hand crafted in which there may be slight differences in the final product.
Sometime due to lighting there can be colour variation by 5-10% shown online.
Yes. By simply clicking on Newsletter you will receive information on Jubba’s latest products, look-book and events.
You can easily cancel your subscription by clicking on the Newsletter menu. Fill in the details and select send.
If you've forgotten your password, you can recover it in the Log-in section. Enter your e-mail address and we'll send you an e-mail telling you what you need to do.
Once you have placed your order, you will receive a confirmation email. If you do not receive an email, contact our customer service.
Yes, you can see the updated status of your order in real time. To do this, go to the "Orders and Returns" section in your account. (in the “My purchases” section on Wallet if using the App).
If you are not registered, click on the "Order Information" link in the confirmation email sent to you.
Yes. You can delete any unwanted items from your shopping bag as long as the order hasn’t been processed yet.
Yes. You can cancel your order as long as its status allows you to. To do this, go to the "Orders and Returns" section in your account. (in the “My purchases” section on Wallet if using the App).
If you are not registered, click on the "Order Information" link in the confirmation email sent to you and click cancel.
Jubbas.com only sells items in perfect condition so, in the rare event of receiving a faulty item, please contact us on firstname.lastname@example.org
If you were to accidentally receive an item that you did not order, please contact us on email@example.com