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Customers are responsible to return the item, Jlifestyle does not provide prepaid label.

All return must be made within 14 days of receiving the shipment. J Lifestyle by Jubbas.com reserves the right to reject returns sent or communicated beyond the return period limit, or items which are not in the same condition in which they were received.

Please return the item(s) within 14 days to the following address:

J Lifestyle
Newton Street Mill | Unit 3 Temple Drive | Blackburn | BB1 1NL | UK

We kindly request that the following information is also included inside the package:

Customer Name

Order Number e.g. J2305

Reason for Return

Unfortunately, we cannot exchange any items. The purchase amount of all the returned items will be reimbursed as soon as our Distribution Centre has received them. If you wish to exchange any items, please place a new order.

Yes, if it is in perfect condition and has all its labels/packaging on. Items must be received by us in the same condition as sent. Any items which appear to have been worn will be returned to the buyer

Keep the following exceptions in mind:

Swimwear: must include the hygiene sticker

Headscarf/Hijabs/Veil: Items may not be exchanged or returned, unless authorised prior making the purchase.

Undergarment (Men’s/Boys/Ladies Trousers): may not refund due to hygiene reasons

Accessories: must be returned in their full original packaging and unopened

Fragrances: must be returned in the original sealed packaging/unopened

Sale Items/White Friday: sale items can only be exchanged for SIZE, unable to swap for different STYLES. There will be delivery charge initiated for an exchange purchases made in sale

Personalised Products: Personalised items are non-refundable

Instore Purchases | Any products purchased from our RETAIL STORES, we ONLY offer Exchange/Credit Note. Proof of purchase is required.

Some of our brands, including watches, jewellery, headscarf have their own policies and bespoke, altered, personalised and made-to-order items cannot be returned or exchanged

Refunds will be issued within three working days but may take 5-7 working days to show on your PayPal | Credit | Debit card account.