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FAQS

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[faqs total="5" id_1="1567528137550" title_1="Is there a charge for requesting an exchange or return?" content_1="Exchanges and returns at Jubbas.com (J Lifestyle Store), buyers are responsible to return the item, unless agreed prior to sending."id_2="1567528157872" title_2="How long do I have to make an exchange or return?" content_2="All returns or exchanges must be made within 14 days of the e-mail confirming shipment. Jubbas.com (J Lifestyle Store) reserves the right to reject returns sent or communicated beyond the return period limit, or items which are not in the same condition in which they were received."id_3="1567528166637" title_3="How can I make an exchange or return?" content_3="Please return the item(s) within 14 days to the following address:J Store 6 Higher Eanam Copy NookBlackburnBB1 3AZUKWe kindly request that the following information is also included:Customer NameOrder Number e.g. J2305Reason for Return/ExchangeThe item(s) you wish to exchange for (including product name, colour and size) if applicable"id_4="1567528175950" title_4="Can I exchange or return any item?" content_4="Yes, if it is in perfect condition and has all its labels on it. Items must be received by us in the same condition as sent. Any items which appear to have been worn will be returned to the buyerKeep the following exceptions in mind:Swimwear: must include the hygiene stickerHeadscarf: headscarf items may not be exchanged or returnedUndergarment (Men’s/Boys/Ladies Trousers): may not refund due to hygiene reasonsAccessories: must be returned in their full original packagingFragrances: must be returned in the original sealed packagingSale Items: sale items can only be exchangedPersonalized Products: Personalized items are non-refundableSome of our brands, including watches, jewelry, headscarf have their own policies and bespoke, altered, personalized and made-to-order items cannot be returned or exchanged"id_5="1567528187182" title_5="When will I receive the refund for my return?" content_5="Refunds will be issued within three working days but may take 5 working days to show on your PayPal | Credit | Debit card account." ]

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Exchanges and returns at Jubbas.com (J Lifestyle Store), buyers are responsible to return the item, unless agreed prior to sending.

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[collections padding="10" total="7" style="style1" title="MY COLLECTIONS" ]

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